Intelligence Cloud Partner Playbook · Target and outreach
Target and outreach

So much more than call recording.

Your customers already pay to record their conversations and get nothing back for it. That is the whole opening. Any account with three or more seats qualifies, so there is no account too small and almost nothing to rule out.

3+ seats The entire qualification. Four signals just make the conversation shorter.
Start here

Four signals that make it an easy call.

Recording is already on

They already pay to record and get nothing back for it. Easiest conversation in your base, and recording is the one prerequisite, so it is already cleared.

Real conversation volume

Service and support desks rather than sellers on mobiles. Go where the daily volume actually sits.

More than one team or site

Once an owner cannot personally hear the business any more, they already know it. You are not telling them anything new.

Renewal or review coming up

The meeting is already booked and the agenda is already yours. No reason to invent one.

How many seats

Count the org chart, not the phone bill.

Same seat and same price for people who never touch a phone. Back office, field staff, managers and owners get the follow-through, the alerts and the views without an extension. A fifty person service business often has another twenty people who should be on it.

The line that reframes it

When someone says not every seat needs it, they are right about the phones and wrong about the business.

Work the section in order

Pick the account, then use the words.

Everything below is written to be used as it is. Change the brackets and send it.

If you only do one thing

Start with the customers already paying to record.

They will finish your sentence for you. They bought recording because they knew the conversations mattered, and then nobody ever listened to them. You are not selling a new idea, you are finishing an old one.

Where to go next
Back to the partner site