Land the same three things every time, then be quiet and get them onto their own account.
VoicemailAbout thirty seconds
[Name], it's [rep] at [company]. We now
offer conversation intelligence on the phone service you already have with us, and you are near the top of my
list because you already run recording.
Short version. Every conversation comes back summarized, and the promises made in it become tasks with owners and
due dates. You hear about the costly ones within minutes of hang-up. And you can see what your whole business is
hearing.
I sent you one page on it. Call me back and I will show you on your own account.
[number].
Then: send the handout in the same minute. The voicemail is what makes them open it.
They picked upAsk, then be quiet
We now offer conversation intelligence on the phone service you already have. Before I explain any of it, when
did you last find out about a bad conversation days after it happened?
Then stop talking. Whatever they answer is the sale. Write it down word for word and
use their own words back to them.
At a renewal or reviewOne sentence
Before we wrap up, there is something new on the seat I want you to see. For a few dollars more, the seat now
does all of this.
Then hand them the handout. Do not open a deck at a renewal. You will lose the room.
Every call ends the same way
Send the handout, then get them looking at their own conversations.