Tresic vs 8x8 · The One-Pager

They will not put a price on their AI. You can.

To get 8x8’s conversation AI your customer buys a contact center plan that starts around $85 a person, and the required fees are not in the quote.

No public per-user rate is published for 8x8 Intelligent Customer Assistant; it is quote-only. Verified August 2026. 8x8 ICA pricing review, June 2026

Tresic Intelligence Cloud

After Call, First Alert, and Insights Hub, enabled on the seat

/seat wholesale

Buy at wholesale, sell at your price, keep the difference. Every seat in the business. No new phone system.

On every seat

✓A clean summary after every conversation.

✓The to-do list builds itself: real commitments, with the right owner.

✓Critical moments surfaced within minutes of hang-up, with the conversation attached.

✓Search the conversation history and get the answer with the receipt.

✓Trends and spikes across the whole business, with the conversations underneath.

✓Tuned to their industry, white-labeled to yours.

8x8 Conversation IQ

Quote-based, inside the contact center product

No price published

Phone service runs about $24 per user annually. The AI rides on a contact center plan from about $85 per user, with a top AI tier near $140.

What they ship

•Conversation IQ for reading conversations, not sold as a listed add-on.

•A single-platform pitch across phones, contact center, and messaging.

•A smart auto-attendant and a customer assistant, both tied to the contact center product.

⚠

Nobody can budget a price they cannot see. Every conversation about it starts with a form and a sales call.

⚠

The AI is stuck inside the contact center product. A plan from about $85 per user, for a business that wanted intelligence on its phones.

⚠

The bill is bigger than the quote. About $4.49 to $5.48 per user per month in required charges, before any AI is added.

All of this. Every seat in the business, not just the ones with a quota. Every analyzable business conversation, not a sample. On the phones they already run. Wholesale.

What Tresic does that 8x8 can’t.

Same category, opposite intent. Their AI pulls the account toward their platform. This keeps it on yours.

1

Published price, every time. Your wholesale rate is on the page and your retail is yours to set. No form, no quote cycle, no waiting.

2

No contact center required. Most of your base is running a phone system, not a contact center. This is priced and built for that.

3

Nothing changes on their end. It runs on the phones they already have, so there is no migration to survive and no reason to shop.

4

Every seat, not the queue. Reception, back office, field crews, the owner, all on the same wholesale rate.

5

White-label and wholesale. Your brand on the product and your markup on the invoice, on the base you already own.

8x8 pricing and features from published rates and independent pricing reviews. Sources, checked August 2026: 8x8 pricing structure and tiers · Contact center tier rates · Quote-based pricing and total cost analysis. Tresic features reflect the enabled seat: After Call, First Alert, and Insights Hub, with 300 minutes of processing per seat. Partners set their own retail.

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