The $15 plan writes down what was said and stops. Everything useful sits in a separate product, and they charge by the minute on top.
The $15 plan only writes calls down. The useful product starts at $80 a person. You would also move your phone numbers, replace handsets and retrain your staff.
Switched on for the phone system you already use. Everyone in the business gets it, not just the sales team. No new numbers, no new handsets, nothing to move.
A short written summary of what was said and what you promised, ready the same working day. You can search all of them later, so nothing is lost when someone is off.
If a customer is upset or says they want to leave, someone on your team hears about it within minutes of the call ending, with the call attached so they can check it fast.
Pick a question and get an answer drawn from all your calls, with the conversations behind it one click away. See which topics are climbing this month against last.
The cheap plan writes it down and does nothing else
Five times the price to get the AI you asked about
One to two cents a minute on top of the monthly bill
Calls are read so they can be sorted, and personal ones are then hidden from the reports and screens your team sees. What comes through is the work: what was promised, what went wrong and what keeps coming up. Nothing happens on its own. A person always sees it and decides what to do.
This works on the phone system you already have, through the company you already deal with. Ask them what it would cost for your phones.
Dialpad prices are published rates checked in August 2026 and can change at any time. Sources: Dialpad plan and product pricing, July 2026 · Dialpad Support tier rates and the price gap · Dialpad pricing and total cost analysis, July 2026. The $14 figure is an example only, not a price list. Your provider sets its own price. Business phone lines commonly run $14 to $42 per person per month depending on the plan. Dialpad and its marks belong to their owner and are used here only for comparison.