To get AI from 8x8 you have to request a quote and then buy their call center product. That starts around $85 a person.
No published price for the AI. Getting it means buying their call center plan. You would also move your phone numbers, replace handsets and retrain your staff.
Switched on for the phone system you already use. Everyone in the business gets it, not just the sales team. No new numbers, no new handsets, nothing to move.
A short written summary of what was said and what you promised, ready the same working day. You can search all of them later, so nothing is lost when someone is off.
If a customer is upset or says they want to leave, someone on your team hears about it within minutes of the call ending, with the call attached so they can check it fast.
Pick a question and get an answer drawn from all your calls, with the conversations behind it one click away. See which topics are climbing this month against last.
No price is published anywhere, so you cannot compare it
The AI is only sold inside their call center product
Required fees land on the bill after the quote
Calls are read so they can be sorted, and personal ones are then hidden from the reports and screens your team sees. What comes through is the work: what was promised, what went wrong and what keeps coming up. Nothing happens on its own. A person always sees it and decides what to do.
This works on the phone system you already have, through the company you already deal with. Ask them what it would cost for your phones.
8x8 prices are published rates checked in August 2026 and can change at any time. Sources: 8x8 pricing structure and tiers, 2026 breakdown · Contact center tier rates, 8x8 public pricing February 2026 · 8x8 quote-based pricing and total cost analysis. The $14 figure is an example only, not a price list. Your provider sets its own price. Business phone lines commonly run $14 to $42 per person per month depending on the plan. 8x8 and its marks belong to their owner and are used here only for comparison.